FAQs
When did FENIX Express launch?
The FENIX integrated mobility and deliveries platform started in 2020. FENIX Express is the latest vertical in the FENIX portfolio launched in 2023, leveraging our existing fleet, ops excellence and technology capabilities.
What cities and countries do you operating in?
For now, we offer Same Day and Next Day deliveries all over Dubai, Sharjah and Abu Dhabi cities. More cities and countries are coming later this year!
What is the maximum weight of orders you deliver?
FENIX Express delivers orders up to 25kg gross weight.
Do you have a support team?
Each client is assigned to a dedicated account manager who will serve as the point of account for any account related queries.
Do you deliver on weekends and public holidays?
Yes, we deliver 7 days a week from 8 AM to 8 PM.
What are the delivery charges?
Our introductory pricing starts at AED 11 per package for next day delivery and AED 13 per package for same day delivery. Get in touch for customized pricing and volume-based discounts.
LET'S GET STARTED
It only takes 24 hours to sign-up with FENIX Express. A representative will be in touch to learn more about your requirements and prepare a custom quote.